Shipping Policy

Thank you for shopping with Palm Treat.

Processing Time

All orders are typically processed and shipped within 2 business days. During product launches, holidays, or periods of unusually high order volume, processing may take slightly longer. If there is a significant delay, we'll contact you as soon as possible.

Shipping

Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow its progress.

Delivery Times

Delivery times vary depending on your shipping address and the shipping service selected at checkout. While we do our best to meet estimated delivery dates, shipping carriers may occasionally experience delays that are outside of our control.

Address Accuracy

Please double-check your shipping address before placing your order. Palm Treat is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue and determine the best solution.

Questions

If you have any questions about your order or shipping, please don't hesitate to contact us. We're always happy to help.

Thank you for supporting Palm Treat.